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Getting things done!

So, you would like to know how things work around here! This is a brief overview of the creative and business process we use with both new and old clients alike:

  1. Our favorite part – meeting with you in person, over the phone or via email. Here we like to get to know you and your business, and tell you a little about ourselves. This part is open discussion on what your needs are, what you are looking for, and how Bergen Studios can help you.

  2. Pop quiz! Either at our initial meeting or afterwards, we go over together or have you fill out on your own time a questionnaire. This will tell us the details of what you need.

  3. From the questionnaire and our initial meeting, we are able to put together a custom proposal for you. The proposal consists of the general overview (number of pages, special requests, etc) and estimated timelines.

  4. When the signed contract and initial deposit is sent back to us, we start work. Usually at this time, the client’s content is due within a few days.

  5. During the initial working stages, we do our research from your questionnaire, dig into your company a little bit more, and analyze your current and future marketing goals for the current design project.

  6. We sketch, draw out, plan, start again, design some more to come up with designs that will be successful in achieving the project’s goals. When they are finished, we present the layout to you and go over it together.

  7. A tweak here, a tweak there, is expected so we work together to get the final product up to par – for both of our standards. This also includes beta testing, copy proofing and all the other details that are a must before…

  8. This is the launch date of a website, or the final step of the piece to go to printing. Remaining payment is due according to the letter of agreement.

Obviously the process doesn't have to stop there—if you aren't happy, we aren't happy (we are perfectionists, you know). So let us know anytime you need something. Monthly website updates? We'll be more than happy to draw up a service agreement. Need an extra 200 brochures for an upcoming event? That's what we are here for, so contact us anytime.